Product Listing

We have a dedicated team of product listing specialist who are experts in product listing on all major retailers and third party platforms like Salsify, Syndigo etc. We have preparer and checker model for any product update and they strictly follow up internal checklist and controls.

Order Management

Creating shipments, uploading PODs, shipping with 3rd parties, and coordinating with the warehouse, A range of small to medium sellers use us as their virtual teams for this work.

Catalog Management and Ticket Management

Good product catalog management service will allow you to quickly add or remove products, update pricing and descriptions, and track inventory levels. It should also provide an easy way to upload product images and more. We do a daily and weekly checking on the product that everything is good or not? After this audit, if we found any issue related to the listing then we take action and raise a ticket with the respective retailer site help team and follow up till the case has not been resolved.

Benefits of Catalog Management Service

  • Better user experience
  • Higher conversion rate
  • More sales, more revenue
  • Higher ranking on search engines
  • Increased traffic
  • Smooth navigation throughout the platform

Customer Support

IndusVA provides all non-voice customer support on chat, email and messages. As we work with the clients, we create an internal operating procedure where we lay the action to be done by us and templatize the response to the customer.

Brand Registry

IndusVA helps you to enroll your brand in the Amazon brand registry thus protecting your product from counterfeits. For brand owners, enrolling in the Brand Registry provides access to powerful tools to help protect trademarks, including proprietary text and image search and predictive automation.

Setup Product Variation

Variation pages help the customer to browse all available options of the product while being on a single product display page. We understand suitable criteria for setting up variations- size, color, pack size, shape, weight, etc. and then go ahead to set up variation pages such rank of bestseller on the page is consolidated for all ASINs.

Keyword Indexing

We make sure that your product is indexed to the right set of keywords. Traffic that doesn’t result in conversion hurts your organic rank and relevancy in selecting keywords is very important. We keep checking indexing regularly to make sure Amazon hasn’t deindexed words you are previously indexed for.

PPC Strategy & Admin

We start advertising by understanding your objective and product cycle. We extensively research keywords to determine the most relevant keywords for your products. Thereafter, we set up campaigns, move keywords to exact match, use negative keywords, and monitor your campaign to ensure every dollar spend goes into growing your business and maximizing profit.